UK PSTI

Vimar declares that its products sold in UK comply with the mandatory requirements specified in the UK Product Security and Telecommunications Infrastructure (PSTI) Act. The Statement of Compliance for each product is available on the tab “Certifications” of the product sheet of our website.

Passwords

Vimar products meet the security requirements for manufacturers outlined in Schedule 1 of the Product Security and Telecommunications Infrastructure (PSTI) Regulations 2023 No. 1007.

Report security issues

To report security issues please visit the page Security Incident (vimar.com).

Security Updates

The security of Vimar devices is a top priority.

On the page "Minimum security updates period" is reported the minimum security updates period of Vimar updatable products.

Please note this is not a guarantee as to how long your Vimar device will last. For more information about your Vimar device and its applicable warranty, see General conditions of sale (vimar.com).

FAQs

Q. What does "Minimum security updates period" column mean?

A. It means that your product will receive software security updates at a minimum until the reported date, otherwise the product is still under management and therefore your product will receive software security updates at a minimum for X years from phase-out. The table is constantly updated.

Q. What does it mean “updatable product”?

A. It means a product that can receive a firmware or software update.
Please note that not all Vimar products are updatable, you can think for example to an electromechanical product or product with limited software or hardware capabilities.

Q. How do I know if my product is updatable?

A. Check the product documentation to see if it benefits of automatic updates, otherwise check whether there are any software update to be installed manually on the product sheet or in the "Software & apps" of our website.
Always remember to have the latest version of the software installed to be protected against security vulnerabilities.